Shipping policy
Shipping Policy
Last Updated: 04/29/26
Thank you for shopping with KINVA. Below is our shipping policy to ensure a clear and smooth delivery experience.
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Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays)
- Once your order has been processed, you will receive a confirmation email with tracking information
- Please note: processing times may be longer during high-volume periods or product launches
Shipping Rates & Delivery Times
United States Shipping:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available at checkout)
Shipping costs are calculated at checkout based on your location and selected shipping method.
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Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.
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Shipping Delays
While we aim to deliver your order on time, delays may occur due to:
- Carrier issues
- Weather conditions
- Holidays or high demand
KINVA is not responsible for delays once the package has been handed over to the shipping carrier.
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Lost or Stolen Packages
KINVA is not responsible for lost or stolen packages once marked as delivered. If this occurs, please contact the shipping carrier directly to file a claim.
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Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at Kinvaapparel@gmail.com. We will do our best to update it before the order ships.
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International Shipping
(Optional – remove if not applicable)
- Delivery times vary by country
- Customers are responsible for any customs fees, duties, or taxes
- We are not responsible for delays caused by customs
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